State Farm® Insurance Agent Jeff Gotch
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
George Sawtelle
July 29, 2026
"Judy, my wife and I met with Jeff and his wife to change our S.F. agent from our previous location, to a much closer Bellevue office. On entering the office, We were made to feel like family, and Jeff provided us with much useful information and answered our questions about what auto & renters insurance options made the best sense for our limited finances. Very Professional, Personal, and Cordial."
Gregory Brice
July 2, 2026
"Everytime I call the staff is very helpful and knowledgeable 👍"
Zach Senkbile
June 10, 2026
"Terrible service. We had a hailstorm that damaged our roof in Bellevue and it took almost 2 years for the roof to get approved to be replaced. SF fought me every step of the way. Their rates were ridiculously high as well. Would not recommend anyone to use this branch or State Farm in general."
Anna Guzman
May 27, 2026
"I’m so happy to be customer they’re super nice my family and are customers over 15 years"
Jan Stawniak
May 27, 2026
"Just starting my journey here but I must say I was dealt with promptly, treated with kindness and courtesy. I wish all businesses were this way."
Madelyn Mandina
April 30, 2026
"The staff is very friendly and professional. Questions. Are taken care of promptly."
Don Slaughter
April 30, 2026
"Jeff has been my agent since I was 20 years old, and there’s a reason I’ve stuck with him 31 years. Friendly, professional, and overall great at what he does. Jeff is what I would call a good dude."
Doug and Kathy Gallagher
April 29, 2026
"Everyone wants and needs insurance, but no one likes the cost. . . until you need the coverage.
Malissa took the time to understand our needs and wants and graciously wrote up several options. This gave us the freedom to make a decision. State Farm is not the cheapest insurance, but in our decades of having insurance, State Farm was truly always there."
Kathy Frey
April 29, 2026
"Made getting my life insurance policy switched so easy. Melissa was so nice and wonderful to work with. She helped me understand what i needed."
Tonya Fainter
April 28, 2026
"Jeff Gotch is a great agent. Personable and professional. Extremely prompt with responding to emails and calls. Always takes the time to answer my questions thoroughly and explain any differences. I've checked for better rates and haven't found any. I've been with them for 16 years."
Michele Cornell
December 6, 2025
"Jeff Gotch is the best of the best. He is responsive and easy to work with. He goes above and beyond to consider how State Farm policies meet my family’s needs. Through life’s highs and lows, he has stepped up to help my family however he can. I highly recommend him. He created and manages vehicle, home, and life insurance for my family."
Issac Cook
November 11, 2025
"This is a great agency to go through for your insurance needs! All the staff are very welcoming as soon as you walk in the door. Olivia was super friendly and knowledgeable about all the policies that they offer. I would 100% recommend this agency to anyone looking to get insurance"
Miranda Hike
November 10, 2025
"Malissa has been the absolute best to work with. She is so responsive and quick to help me with whatever I may need. I have recommended this office to many people and will continue to do so. Thank you!"
Jeff Howard
July 1, 2025
"Not all insurance companies or agents are created equally. Jeff Gotch, Malissa and the team are truly amazing. I came to them with some issues I was having and they worked tirelessly to get me the coverage I needed. Jeff immediately took action seeing the urgency of my situation. Very personable, I felt so welcomed and appreciated speaking with them from the very first call. I saved a little money too. Great service. Great rates. A++"
Angie T
February 7, 2025
"My experience with Jeff Gotch State Farm has been wonderful so far.Jeff Gotch is so nice and so is Alli. In fact, everyone in the office is so courteous and polite. They are very knowledgeable and helpful. Since I’ve been with them, I have been very pleased with the insurance service that they provide. I highly recommend Jeff, Gotch, State Farm."
Shawn M
February 3, 2025
"Absolutely would not recommend these guys. I’m not sure Jeff actually works there. I have called several times with questions regarding my policy and have yet to actually talk to Jeff the ladies in the office. Tell me they will call me back every day then call to tell me they will get to me tomorrow And I finally drew the line at getting a text message saying I They would get to me on Monday."
Frank Anania
December 30, 2024
"Very courteous. Very professional. Very knowledgeable. Very welcoming staff. Absolutely would recommend."
Chris Wilcke
July 15, 2024
"Recently change to State Farm and was recommended by a friend and could not be happier with the decision. Lower rates and same coverage. Thanks Chris W"
Darling Espinoza
June 6, 2024
"Jeff has been amazing to work with. He is knowledgeable and thourough. We are so happy to have come to Jeff for our insurance needs. Highly recommend him to anyone looking for dependable coverage, affordable rates, and personalized attention."
"Hi Darling, Thank you so much for giving us a wonderful review! We are honored to have you and your family as customers! Thank you for trusting us to handle your insurance!"
Susie Marie
January 22, 2024
"I want to thank Rebecca very much for assisting my mother, Dorothy Fournie explaining a quote she had received from State Farm and explaining why her current policy with another company was so high. You thoroughly explained why she has to have such high premiums and why $1,000,000 umbrella is not unheard of due to the fact that she owns a house, with barns and farm land and why she would need that type of coverage should someone get hurt while being on her property."
"Hi Susie, Thank you so much for giving us a 5 star review!"
Diane Dyer
November 30, 2023
"As an insured with State Farm for over 40 years, but new with the office of Jeff Gotch, State Farm Agent, I wish to express my gratitude for the standard of service I have received over a short period of time. At I time when I feared that customer service had gone by the wayside, Jeff Gotch has restored my faith. He is personal and professional. You can feel safe assured that you are well taken care of and valued with this office."
"Hi Diane, You are so kind! Thank you for giving us such a wonderful review! We are honored to have you as a customer! Thank you for trusting us to handle your insurance!"
Jody Orduna
November 11, 2023
"Great service"
"Hi Jody, Thank you so much for giving us a 5 star review! We appreciate you trusting us to handle your insurance!"
Anderson Jones
November 10, 2023
"Nice people. Better rates than I had. Would recommend."
"Hi Anderson, Thank you so much for giving us a review! We appreciate you trusting us to handle your insurance!"
Courtney & William Whitman
November 7, 2023
"My husband and I had an amazing experience working with Jeff Gotch for our home and auto insurance needs. Not only is he incredibly knowledgeable and professional, but his kind heart truly sets him apart. Jeff took the time to listen to our concerns and made sure we felt comfortable throughout the entire process. He went above and beyond to find us the best coverage at the most affordable rates. We highly recommend Jeff for his expertise, exceptional service, and genuine care for his clients. Thank you, Jeff, for making insurance a breeze and for being such a kind-hearted professional!"
"Hi Courtney, Thank you so very much for your kind words and giving us a wonderful review! I really enjoyed working with you and your husband! Thank you for trusting us to handle your insurance!"
Aric Mousel
November 4, 2023
"I have been with Jeff for several years now and I have always been impressed with him and his office staff's honesty, integrity and thoughtfulness when dealing with questions and claims. He has always been very responsive either in person or over the phone when I need it. He knows his business and always makes sure I have the coverage me and my family need. I've had several different agents over the years and Jeff has been by far the best! Can't recommend enough!"
"Hi Aric, Thank you so much for your kind words and giving us such a wonderful review! We so appreciate you trusting us to handle your insurance!"