Reviews

"Everyone at this office was so nice and helpful and was able to answer any questions very professional and kind"

"I have been with Jeff since 2011 for multiple insurance policies. His team provides you with the ultimate customer service experience. They have always been reliable and understanding. Taking the time to explain things in detail. I appreciate them always going the extra mile. They never hesitate to help and ensure you along the way. As long as they are operating, they shall always have my business."

"Jeff and staff are so very kind. I have been with them for over 2 years with absolutely NO problems. He's always there to help. JEFF IS AWESOME!!!!!"

"Always helpful & takes as much time as needed. Would not hesitate to recommend Jeff & his staff."

"We have been clients of Jeff Gotch for over 20 years and have always had great experiences dealing with Jeff and everyone on his staff. They are super friendly and always very helpful. We feel that Jeff and his staff always has our best interests at heart. We recently bought a new car, and before we made the purchase, Jeff was very helpful in advising us on what the new insurance for the vehicle would entail. Then when we actually made the purchase, Olivia was extremely proficient and efficient in completing the documents and providing us with a copy of everything. She went the "extra mile" to do so in a very timely manner. We couldn't be happier with this agency!!"

"Receive the best customer service either by stopping into the office, or calling the office. Very helpful."

"I was interested in getting different auto insurance and jeff made the entire process so easy. He is great to talk to over the phone and I will definitely be recommending him to my family and friends."

"Always great service !!!"

"Jeff is a great guy! Very helpful and wants to get what’s best for you and your insurance needs. Highly recommended!"

"Jeff & Staff are a pleasure to work with. I have been a customer with Jeff Gotch, State Farm for many years and anytime I call they’re always extremely helpful and I really appreciate that. I recently had a situation of trying to change some auto policies and both Jeff and Olivia were excellent and went above and beyond helping me understand all the changes and receiving a fair price. If you’re looking for a great insurance agent and staff, I highly recommend Jeff Gotch, State Farm."

"Jeff is always there when you need him!! Thanks Jeff!"

"Judy, my wife and I met with Jeff and his wife to change our S.F. agent from our previous location, to a much closer Bellevue office. On entering the office, We were made to feel like family, and Jeff provided us with much useful information and answered our questions about what auto & renters insurance options made the best sense for our limited finances. Very Professional, Personal, and Cordial."

"Everytime I call the staff is very helpful and knowledgeable 👍"

"Terrible service. We had a hailstorm that damaged our roof in Bellevue and it took almost 2 years for the roof to get approved to be replaced. SF fought me every step of the way. Their rates were ridiculously high as well. Would not recommend anyone to use this branch or State Farm in general."

"I’m so happy to be customer they’re super nice my family and are customers over 15 years"

"Just starting my journey here but I must say I was dealt with promptly, treated with kindness and courtesy. I wish all businesses were this way."

"The staff is very friendly and professional. Questions. Are taken care of promptly."

"Jeff has been my agent since I was 20 years old, and there’s a reason I’ve stuck with him 31 years. Friendly, professional, and overall great at what he does. Jeff is what I would call a good dude."

"Everyone wants and needs insurance, but no one likes the cost. . . until you need the coverage.
Malissa took the time to understand our needs and wants and graciously wrote up several options. This gave us the freedom to make a decision. State Farm is not the cheapest insurance, but in our decades of having insurance, State Farm was truly always there."

"Made getting my life insurance policy switched so easy. Melissa was so nice and wonderful to work with. She helped me understand what i needed."

"Jeff Gotch is a great agent. Personable and professional. Extremely prompt with responding to emails and calls. Always takes the time to answer my questions thoroughly and explain any differences. I've checked for better rates and haven't found any. I've been with them for 16 years."

"Jeff Gotch is the best of the best. He is responsive and easy to work with. He goes above and beyond to consider how State Farm policies meet my family’s needs. Through life’s highs and lows, he has stepped up to help my family however he can. I highly recommend him. He created and manages vehicle, home, and life insurance for my family."

"This is a great agency to go through for your insurance needs! All the staff are very welcoming as soon as you walk in the door. Olivia was super friendly and knowledgeable about all the policies that they offer. I would 100% recommend this agency to anyone looking to get insurance"

"Malissa has been the absolute best to work with. She is so responsive and quick to help me with whatever I may need. I have recommended this office to many people and will continue to do so. Thank you!"

"Not all insurance companies or agents are created equally. Jeff Gotch, Malissa and the team are truly amazing. I came to them with some issues I was having and they worked tirelessly to get me the coverage I needed. Jeff immediately took action seeing the urgency of my situation. Very personable, I felt so welcomed and appreciated speaking with them from the very first call. I saved a little money too. Great service. Great rates. A++"