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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susie Marie

January 22, 2024

5  out of  5 rating by Susie Marie
"I want to thank Rebecca very much for assisting my mother, Dorothy Fournie explaining a quote she had received from State Farm and explaining why her current policy with another company was so high. You thoroughly explained why she has to have such high premiums and why $1,000,000 umbrella is not unheard of due to the fact that she owns a house, with barns and farm land and why she would need that type of coverage should someone get hurt while being on her property."
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Diane Dyer

November 30, 2023

5  out of  5 rating by Diane Dyer
"As an insured with State Farm for over 40 years, but new with the office of Jeff Gotch, State Farm Agent, I wish to express my gratitude for the standard of service I have received over a short period of time. At I time when I feared that customer service had gone by the wayside, Jeff Gotch has restored my faith. He is personal and professional. You can feel safe assured that you are well taken care of and valued with this office."
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Jody Orduna

November 11, 2023

5  out of  5 rating by Jody Orduna
"Great service"
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Anderson Jones

November 10, 2023

4  out of  5 rating by Anderson Jones
"Nice people. Better rates than I had. Would recommend."
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Courtney Whitman

November 7, 2023

5  out of  5 rating by Courtney Whitman
"My husband and I had an amazing experience working with Jeff Gotch for our home and auto insurance needs. Not only is he incredibly knowledgeable and professional, but his kind heart truly sets him apart. Jeff took the time to listen to our concerns and made sure we felt comfortable throughout the entire process. He went above and beyond to find us the best coverage at the most affordable rates. We highly recommend Jeff for his expertise, exceptional service, and genuine care for his clients. Thank you, Jeff, for making insurance a breeze and for being such a kind-hearted professional!"
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Aric Mousel

November 4, 2023

5  out of  5 rating by Aric Mousel
"I have been with Jeff for several years now and I have always been impressed with him and his office staff's honesty, integrity and thoughtfulness when dealing with questions and claims. He has always been very responsive either in person or over the phone when I need it. He knows his business and always makes sure I have the coverage me and my family need. I've had several different agents over the years and Jeff has been by far the best! Can't recommend enough!"
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Bob Buller

November 4, 2023

5  out of  5 rating by Bob Buller
"Have used Jeff for all my insurance needs for years. Great people to work with, have always exceeded my expectations."
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Susie Ochoa

November 3, 2023

1  out of  5 rating by Susie Ochoa
"Wow JEFF GOTCH IS A HORRIBLE MEAN LITTLE MAN AND I'D HIGHLY ADVISE AND RECOMMEND GOING ELSEWHERE JEFF'S P.R.PERHAPS HE NEEDS REEDUCATED AS HOW TO TREAT CUSTOMER'S HE TALKS TO WOMEN LIKE THERE LOWER CLASS AND YET WHEN A MAN STANDS UP TO HIM RUNS CRYING LIKE A BABY HE CLEARLY DOESN'T HAVE GOOD P.R. HANDLING PEOPLE'S PERSONAL INFORMATION!!! SERIOUSLY GO ELSEWHERE PLEASE PRAY FOR HIM EVERYONE IN OUR CIRCLE WORKING ON TAKING OUR BUSINESS ELSEWHERE BYE LITTLE BOY!!! Reporting to BBB AND OTHER ORGANIZATIONS"
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Jerick Quiambao

July 15, 2023

5  out of  5 rating by Jerick Quiambao
"Ally the best customer service 🙌"
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Laura Miller

June 29, 2023

5  out of  5 rating by Laura Miller
"I locked my keys and phone in my car on my lunch hour at HyVee. After many failed attempts to call a lock smith the management at Hy Vee suggested I call my insurance person which was Jeff Gotch and his marvelous office staff. They help me by calling road side assistance, stayed on the phone with me, and what should have taken hours only took 30 minutes. I was so stress, but felt I was supported and not alone in a inconvenient situation Thank you Jeff and Team"
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David Janecek

May 30, 2023

5  out of  5 rating by David Janecek
"Made everything quick and easy"
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Ian Tuttle

May 9, 2023

5  out of  5 rating by Ian Tuttle
"Rebecca Miller at Jeff Gotch -State Farm Ins, was very professional, kind, was productive with our time, and answered all of our questions."
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Rebecca Patrick

February 7, 2023

5  out of  5 rating by Rebecca Patrick
"Absolutely fantastic customer service! Always quick to respond to any inquiries by both phone and email. Very helpful and informative. They were able to answer all of my questions thoroughly and quickly. They also helped get policies transferred and got the best rates available for me. Highly recommend!!!"
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Aaron Sand

October 18, 2022

5  out of  5 rating by Aaron Sand
"Awesome experience!!!! Was very prompt in getting in touch with me. Very helpful over phone. Showed deep appreciation for receiving business. Overall just a wonderful experience. 😊😊😊😊"
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Tammy Argotsinger

October 12, 2022

5  out of  5 rating by Tammy Argotsinger
"Always awesome! Everyone in the office are all so helpful and friendly."
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Jason Grennan

June 13, 2022

5  out of  5 rating by Jason Grennan
"Does a good job."
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Colin Worley

May 13, 2022

5  out of  5 rating by Colin Worley
"Jeff and all the staff here are amazing. They are very friendly and do everything they can to help you!"
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Frank Estaniqui

May 1, 2022

4  out of  5 rating by Frank Estaniqui
"Very friendly and helpful"
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Paul Brannen

February 23, 2022

5  out of  5 rating by Paul Brannen
"Just switched to Jeff. Saved a bunch and it was painless. He did all the work or at least it felt like it. I've caught myself recommending him unsolicited."
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Michelle Clapper

February 11, 2022

5  out of  5 rating by Michelle Clapper
"Susie was so prompt and easy to work with while adding coverage to a new car. She was thorough and explained every piece of information!"
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Seth Boulet

February 4, 2022

5  out of  5 rating by Seth Boulet
"I love how Jeff and his team treat you like family and are extremely open and welcoming about any and all of my insurance needs. Right away I was educated about the options I had, and even was able to save money with them versus my previous providers. Jeff has been in the business long enough to know that the product he offers is far superior than others out there. I appreciate the fact that he's local, he knows my needs as well as my family's, and is just a phone call, text, or email away. Put your trust in Jeff and you will not be disappointed!"
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Steve Reese

February 4, 2022

5  out of  5 rating by Steve Reese
"Jeff has been my agent for over 20 years now. We have home, auto and life policies and the customer service we have received from Jeff and his team (especially Susie, his office manager) has always been outstanding. When you couple that with the strength and reputation of State Farm, I can't imagine anywhere better to take care of our insurance needs."
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Lacey Gemlo

February 3, 2022

5  out of  5 rating by Lacey Gemlo
"When we moved to Nebraska, our former State Farm reached out to a couple of offices in our new area. Ali was the first to respond quickly, and was so nice, polite and understanding of the craziness of moving from out of state. All in all she has been wonderful to work with!"
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Dawn Sawyer

February 3, 2022

5  out of  5 rating by Dawn Sawyer
"Spoke with Suzie today. She was able to help me with my payment. She was very nice professional and did everything in a timely fashion. I have been with this company for years and have recommended lots of people over the years as Jeff and his employees have been amazing!"
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michael berry

December 1, 2020

5  out of  5 rating by michael berry
"He was great and everyone in the office was always very helpful. Very recommended."