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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Wilcke

Chris Wilcke

July 15, 2024

5  out of  5
rating by Chris Wilcke
"Recently change to State Farm and was recommended by a friend and could not be happier with the decision. Lower rates and same coverage. Thanks Chris W"
We responded:
"Hi Chris, Thank you so much for giving us a wonderful 5 star review! We are honored to have you and your husband as customers! Thank you for trusting us to handle your insurance!"
Profile photo of Darling Espinoza

Darling Espinoza

June 6, 2024

5  out of  5
rating by Darling Espinoza
"Jeff has been amazing to work with. He is knowledgeable and thourough. We are so happy to have come to Jeff for our insurance needs. Highly recommend him to anyone looking for dependable coverage, affordable rates, and personalized attention."
We responded:
"Hi Darling, Thank you so much for giving us a wonderful review! We are honored to have you and your family as customers! Thank you for trusting us to handle your insurance!"
Profile photo of Susie Marie

Susie Marie

January 22, 2024

5  out of  5
rating by Susie Marie
"I want to thank Rebecca very much for assisting my mother, Dorothy Fournie explaining a quote she had received from State Farm and explaining why her current policy with another company was so high. You thoroughly explained why she has to have such high premiums and why $1,000,000 umbrella is not unheard of due to the fact that she owns a house, with barns and farm land and why she would need that type of coverage should someone get hurt while being on her property."
We responded:
"Hi Susie, Thank you so much for giving us a 5 star review!"
Profile photo of Diane Dyer

Diane Dyer

November 30, 2023

5  out of  5
rating by Diane Dyer
"As an insured with State Farm for over 40 years, but new with the office of Jeff Gotch, State Farm Agent, I wish to express my gratitude for the standard of service I have received over a short period of time. At I time when I feared that customer service had gone by the wayside, Jeff Gotch has restored my faith. He is personal and professional. You can feel safe assured that you are well taken care of and valued with this office."
We responded:
"Hi Diane, You are so kind! Thank you for giving us such a wonderful review! We are honored to have you as a customer! Thank you for trusting us to handle your insurance!"
Profile photo of Jody Orduna

Jody Orduna

November 11, 2023

5  out of  5
rating by Jody Orduna
"Great service"
We responded:
"Hi Jody, Thank you so much for giving us a 5 star review! We appreciate you trusting us to handle your insurance!"
Profile photo of Anderson Jones

Anderson Jones

November 10, 2023

4  out of  5
rating by Anderson Jones
"Nice people. Better rates than I had. Would recommend."
We responded:
"Hi Anderson, Thank you so much for giving us a review! We appreciate you trusting us to handle your insurance!"
Profile photo of Courtney & William Whitman

Courtney & William Whitman

November 7, 2023

5  out of  5
rating by Courtney & William Whitman
"My husband and I had an amazing experience working with Jeff Gotch for our home and auto insurance needs. Not only is he incredibly knowledgeable and professional, but his kind heart truly sets him apart. Jeff took the time to listen to our concerns and made sure we felt comfortable throughout the entire process. He went above and beyond to find us the best coverage at the most affordable rates. We highly recommend Jeff for his expertise, exceptional service, and genuine care for his clients. Thank you, Jeff, for making insurance a breeze and for being such a kind-hearted professional!"
We responded:
"Hi Courtney, Thank you so very much for your kind words and giving us a wonderful review! I really enjoyed working with you and your husband! Thank you for trusting us to handle your insurance!"
Profile photo of Aric Mousel

Aric Mousel

November 4, 2023

5  out of  5
rating by Aric Mousel
"I have been with Jeff for several years now and I have always been impressed with him and his office staff's honesty, integrity and thoughtfulness when dealing with questions and claims. He has always been very responsive either in person or over the phone when I need it. He knows his business and always makes sure I have the coverage me and my family need. I've had several different agents over the years and Jeff has been by far the best! Can't recommend enough!"
We responded:
"Hi Aric, Thank you so much for your kind words and giving us such a wonderful review! We so appreciate you trusting us to handle your insurance!"
Profile photo of Bob Buller

Bob Buller

November 4, 2023

5  out of  5
rating by Bob Buller
"Have used Jeff for all my insurance needs for years. Great people to work with, have always exceeded my expectations."
We responded:
"Hi Bob, Thank you so much for your kind words and giving us a 5 star review! Thank you for trusting us to handle your insurance for many years! "
Profile photo of Susie Ochoa

Susie Ochoa

November 3, 2023

1  out of  5
rating by Susie Ochoa
"Wow JEFF GOTCH IS A HORRIBLE MEAN LITTLE MAN AND I'D HIGHLY ADVISE AND RECOMMEND GOING ELSEWHERE JEFF'S P.R.PERHAPS HE NEEDS REEDUCATED AS HOW TO TREAT CUSTOMER'S HE TALKS TO WOMEN LIKE THERE LOWER CLASS AND YET WHEN A MAN STANDS UP TO HIM RUNS CRYING LIKE A BABY HE CLEARLY DOESN'T HAVE GOOD P.R. HANDLING PEOPLE'S PERSONAL INFORMATION!!! SERIOUSLY GO ELSEWHERE PLEASE PRAY FOR HIM EVERYONE IN OUR CIRCLE WORKING ON TAKING OUR BUSINESS ELSEWHERE BYE LITTLE BOY!!! Reporting to BBB AND OTHER ORGANIZATIONS"
We responded:
"Hi Susie, To my knowledge, you are not a customer of mine and never have been. You are referring to a phone call from a customer that has one renters insurance policy with my office for less than a year. This customer called my office and it appears they are having issues with their apartment complex that is not related to insurance. In my personal life and business life I try very hard to treat everyone fairly and honestly. "
Profile photo of Jerick Quiambao

Jerick Quiambao

July 15, 2023

5  out of  5
rating by Jerick Quiambao
"Ally the best customer service 🙌"
We responded:
"Hi Jerick, Thank you so much for giving us a 5 star review! We agree, Alli is awesome! Thank you for trusting us to handle your insurance!"
Profile photo of Laura Miller

Laura Miller

June 29, 2023

5  out of  5
rating by Laura Miller
"I locked my keys and phone in my car on my lunch hour at HyVee. After many failed attempts to call a lock smith the management at Hy Vee suggested I call my insurance person which was Jeff Gotch and his marvelous office staff. They help me by calling road side assistance, stayed on the phone with me, and what should have taken hours only took 30 minutes. I was so stress, but felt I was supported and not alone in a inconvenient situation Thank you Jeff and Team"
We responded:
"Hi Laura, Thank you so much for your kind words and giving us a 5 star review! We so appreciate you being a great customer for many years and trusting us to handle your insurance!"
Profile photo of David Janecek

David Janecek

May 30, 2023

5  out of  5
rating by David Janecek
"Made everything quick and easy"
We responded:
"Hi David, Thank you so much for giving us a 5 Star Rating! We appreciate you trusting our agency to handle your insurance!"
Profile photo of Ian Tuttle

Ian Tuttle

May 9, 2023

5  out of  5
rating by Ian Tuttle
"Rebecca Miller at Jeff Gotch -State Farm Ins, was very professional, kind, was productive with our time, and answered all of our questions."
We responded:
"Hi Ian, Thank you so very much for your kind words and giving us a 5 star review! We agree, Rebecca is awesome! You and your family have been wonderful costumers for many years! We thank you for trusting our agency to handle your insurance! "
Profile photo of Rebecca Patrick

Rebecca Patrick

February 7, 2023

5  out of  5
rating by Rebecca Patrick
"Absolutely fantastic customer service! Always quick to respond to any inquiries by both phone and email. Very helpful and informative. They were able to answer all of my questions thoroughly and quickly. They also helped get policies transferred and got the best rates available for me. Highly recommend!!!"
We responded:
"Hi Rebecca, Thank you so very much for your kind words and wonderful review! We so appreciate you! Thank you for trusting our agency to handle your insurance!"
Profile photo of Aaron Sand

Aaron Sand

October 18, 2022

5  out of  5
rating by Aaron Sand
"Awesome experience!!!! Was very prompt in getting in touch with me. Very helpful over phone. Showed deep appreciation for receiving business. Overall just a wonderful experience. 😊😊😊😊"
We responded:
"Hi Aaron, Thank you so much for your kind words and wonderful review! I so appreciate you trusting us with your insurance! I have enjoyed working with your parents for many years and look forward to having you as a customer also! Thank you again!"
Profile photo of Tammy Argotsinger

Tammy Argotsinger

October 12, 2022

5  out of  5
rating by Tammy Argotsinger
"Always awesome! Everyone in the office are all so helpful and friendly."
We responded:
"Hi Tammy, Thank you so much for your wonderful review of our business! We so appreciate you and your family! Thank you for trusting us to handle your insurance!"
Profile photo of Jason Grennan

Jason Grennan

June 13, 2022

5  out of  5
rating by Jason Grennan
"Does a good job."
We responded:
"Hi Jason, Thank you so much for giving us a 5 star review. You and your family have been loyal customers for many years and we appreciate you! Than you for trusting our agency to handle your insurance!"
Profile photo of Colin Worley

Colin Worley

May 13, 2022

5  out of  5
rating by Colin Worley
"Jeff and all the staff here are amazing. They are very friendly and do everything they can to help you!"
We responded:
"Hi Colin, Thank you so much for giving us a 5 star review! We so appreciate you and your family! Thank you for trusting us to handle your insurance!"
Profile photo of Frank Estaniqui

Frank Estaniqui

May 1, 2022

4  out of  5
rating by Frank Estaniqui
"Very friendly and helpful"
We responded:
"Hi Frank, We appreciate you taking the time to give us a review! It is our honor to have you and your family as customers for many, many years! Thank you for trusting us to handle your insurance!"
Profile photo of Paul Brannen

Paul Brannen

February 23, 2022

5  out of  5
rating by Paul Brannen
"Just switched to Jeff. Saved a bunch and it was painless. He did all the work or at least it felt like it. I've caught myself recommending him unsolicited."
We responded:
"Hi Paul, Thank you so very much for writing us a wonderful review! We really appreciate it! We are honored you have trusted our agency to handle your insurance!"
Profile photo of Michelle Clapper

Michelle Clapper

February 11, 2022

5  out of  5
rating by Michelle Clapper
"Susie was so prompt and easy to work with while adding coverage to a new car. She was thorough and explained every piece of information!"
We responded:
"Hi Michelle, Thank you very much for your wonderful review! Susie is Awesome! We appreciate you trusting our insurance agency!"
Profile photo of Seth Boulet

Seth Boulet

February 4, 2022

5  out of  5
rating by Seth Boulet
"I love how Jeff and his team treat you like family and are extremely open and welcoming about any and all of my insurance needs. Right away I was educated about the options I had, and even was able to save money with them versus my previous providers. Jeff has been in the business long enough to know that the product he offers is far superior than others out there. I appreciate the fact that he's local, he knows my needs as well as my family's, and is just a phone call, text, or email away. Put your trust in Jeff and you will not be disappointed!"
We responded:
"Hi Seth, Thank you so very much for your kind words and wonderful review! We so appreciate you and your family! We are honored you have trusted our agency to handle your insurance!"
Profile photo of Steve Reese

Steve Reese

February 4, 2022

5  out of  5
rating by Steve Reese
"Jeff has been my agent for over 20 years now. We have home, auto and life policies and the customer service we have received from Jeff and his team (especially Susie, his office manager) has always been outstanding. When you couple that with the strength and reputation of State Farm, I can't imagine anywhere better to take care of our insurance needs."
We responded:
"Hi Steve, Thank you so very much for your wonderful review! We agree, Susie is Awesome! We are thankful you and your family have trusted our agency to handle your insurance for many years!"
Profile photo of Lacey Gemlo

Lacey Gemlo

February 3, 2022

5  out of  5
rating by Lacey Gemlo
"When we moved to Nebraska, our former State Farm reached out to a couple of offices in our new area. Ali was the first to respond quickly, and was so nice, polite and understanding of the craziness of moving from out of state. All in all she has been wonderful to work with!"
We responded:
"Hi Lacey, Thank you very much for writing us such a wonderful review! We agree, Alli is Awesome! Alli let us all know how awesome you were to work with! Thank you for choosing and trusting our insurance agency!"